We tailor at a local level, whilst leveraging Regional and Global buying power

An independent team providing complete end-to-end analysis of travel,
entertainment & expense management spend
for businesses worldwide

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Our Corporate Travel
Management Expertise Includes:

Program Optimization and Consolidation
  • Detailed program assessment to document current structure, scope, suppliers, controls & governance, technology, processes, behaviour
  • Gap analysis to review program scope, consistency, risks and program penetration
  • Opportunity analysis to establish priorities in line with client’s objectives & culture
  • Execution & project management
Market Intelligence and Benchmarketing
  • Expert market knowledge combined with extensive industry relationships
  • Powerful analytic tools and systems capable of customized management reporting
  • Benchmarking capabilities across all major product areas including pricing, policy, processes and systems
  • Experience in establishing reporting capabilities from scratch and integrating systems e.g. to Security, HR, Finance etc.
Policy & Compliance

The most effective travel programs are supported by a clear and well structured travel policy that is respected by travelers and travel arrangers.

Key variables:

  • Company culture
  • Control & reporting systems
  • Travel patterns
  • Booking / traveller behaviour
  • Best practices
  • Business environment
Expense Management & Payment Solutions
  • Expense process mapping & assessment
  • Evaluation of expense management systems & payment solutions
  • Expense policy benchmarking, and optimization against peers and best practice
Project Management & Interim Services
  • Process re-engineering
  • Technology evaluation, deployment, integration & optimisation
  • Interim resources to cover leave periods or peaks in activity
  • Outsourced resources to leverage specialist skill sets or remove conflict of interest e.g. MIS management
Risk Management, Disaster Recovery & CSR
  • Operational risk & supplier risk management
  • Regulatory risk & reporting
  • BCP (Business Continuity Planning)
  • CSR strategy & reporting
Supplier Contract Reviews and Negotiation
  • HN Consulting can be engaged on specific sourcing tasks or to manage the entire process on your behalf
  • Supplier Analysis & strategy development across all products (airlines, hotel, ground transportation, meetings & events, payment solutions, technology, reporting and travel management company (TMC))
  • TMC service, automation, operational configuration and platform development
  • Work with clients to establish a clear RFP (Request For Proposal) strategy, objectives and priorities
  • RFP Execution leveraging extensive industry relationships, consolidated spend and benchmarking
  • Negotiation of commercial and contractual terms to deliver maximum value to the client
  • Communication and change management plan
  • Vendor management strategy development
  • Operational risk and supplier risk management

About HN Consulting