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HNConsulting Thought Leadership Snapshot Series

HN Consulting is committed to delivering value across the categories of travel and expense management. This thought leadership series highlights some key areas that are always in the forefront of a successfully managed travel program. We’ve captured these in a snapshot format, so you can remain up to date without having to take too much time out from your busy schedule

Thought Leadership: What Is The Most Important Aspect Of A Managed Travel Program?

Thought Leadership: What Is The Most Important Aspect Of A Managed Travel Program?

There is always a large focus on a company’s travel spend, after all, it is one of the largest controllable expenses and something that can be more easily and quickly controlled, unlike some of the other large spend areas such as real estate, IT and personnel costs. Travel is also a spend area that employees are highly emotionally linked to. So where should a company focus their attention to make sure they get value for money and that the trip being taken is cost effective? With internal resources and project funding stretched, what gets you the biggest bang for your buck? The below list highlights the key areas of a successfully managed travel program. But which is the most important?

Thought Leadership: What Is The Most Important Aspect Of A Managed Travel Program?

Thought Leadership: Travel Agency Vs Online

At some point, most travel managers are faced with questions from either their travellers or travel arrangers around the option of making bookings online. To clarify, in this document we are referring to bookings made online either direct to the supplier (airline website etc.) or via an Online Travel Agency (OTA)) but not bookings made via a corporate online booking tool as these are supported by the Travel Management Company (TMC) or travel agency. Whilst we appreciate that from time-to-time, there are fares viewed online that may be shown as cheaper than those available via your TMC, the following are some of the key things to consider when faced with this situation: